Shipping & Delivery

Effective Date: August 10, 2026

At Klarizza, we are committed to providing a reliable, transparent, and convenient shipping experience for every customer. This Shipping Policy explains how orders are processed, prepared, shipped, and delivered when you purchase Bags, Hats, or Sunglasses from our online store.

We understand that clear delivery information is an important part of a positive shopping experience. For this reason, we provide details about our order processing time, shipping charges, estimated transit times, delivery services, tracking information, cutoff times, and what to expect if an order experiences a delay.

By placing an order through Klarizza, you acknowledge and agree to the shipping terms described below.

1. SHIPPING OVERVIEW

Klarizza currently offers shipping within the service areas available at checkout. Orders are carefully prepared and shipped using established domestic delivery carriers, including USPS, UPS, and FedEx.

Our standard shipping service includes a flat-rate shipping fee of $6.99 per order. Once an order has been processed and handed over to the selected carrier, customers will receive tracking information when available so they can monitor the progress of their shipment.

The following table provides a quick overview of our standard shipping schedule:

Delivery estimates are calculated in business days and are estimates rather than guaranteed delivery dates. Actual delivery may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside of Klarizza's control.

2. SHIPPING COST

Klarizza provides a simple and transparent shipping charge for standard orders.

The standard shipping charge is $6.99 per order unless a different shipping charge is clearly displayed during checkout.

Any applicable shipping charges will be shown before you complete your purchase. Customers should review the order summary carefully before submitting payment to ensure that the shipping address, selected items, and shipping charges are correct.

Klarizza does not intentionally hide standard shipping costs from customers. The applicable shipping fee is presented as part of the checkout process so customers can review the total order amount before completing the purchase.

3. ORDER PROCESSING AND HANDLING TIME

Our standard handling time is 1 business day.

After your payment has been successfully confirmed, our team will begin preparing your order. This may include verifying the order information, checking the selected products, preparing the merchandise for shipment, securely packaging the items, and arranging carrier pickup.

Orders placed before the daily cutoff time of 5:00 PM EST, Monday through Friday, will generally begin processing according to our standard handling schedule.

Orders placed after 5:00 PM EST may be treated as being received on the following business day for processing purposes.

Orders placed on weekends or during applicable holidays may begin processing on the next available business day.

For example, if an order is placed after 5:00 PM EST on Friday, the order may begin processing on the following Monday, excluding holidays. The handling period is based on business days rather than calendar days.

4. ORDER CUTOFF TIME

Our daily order cutoff time is 5:00 PM EST, Monday through Friday.

The cutoff time helps us establish a consistent processing schedule and allows our fulfillment team sufficient time to prepare orders for carrier pickup.

The order confirmation time, rather than the time an item is added to the shopping cart, determines when the order enters our processing queue.

5. TRANSIT TIME

After an order has completed the handling process and has been transferred to the shipping carrier, the estimated transit time is 2–6 business days.

Transit time begins after the carrier receives the package and records it within its shipping network. Carrier tracking information may initially show limited activity while the shipment is moving from the fulfillment location to the carrier's processing facility.

Estimated delivery times are provided for planning purposes. They are not guaranteed because carrier schedules may be affected by circumstances such as severe weather, transportation interruptions, high shipping volumes, operational changes, incorrect address information, or other events outside our control.

6. DELIVERY SERVICES AND SHIPPING CARRIERS

Klarizza uses established shipping carriers to deliver customer orders. Depending on the destination, package characteristics, availability, and operational considerations, orders may be delivered through USPS, UPS, or FedEx.

Klarizza may select the carrier that is most appropriate for the shipment based on operational availability and destination requirements.

The carrier assigned to an order may not always be selectable by the customer unless a specific option is presented during checkout.

Once a package has been transferred to the carrier, delivery timing and routing are managed by that carrier. Customers can use the tracking information provided for the latest available shipment updates.

7. TRACKING YOUR ORDER

When tracking information is available, Klarizza will provide the applicable tracking details after the order has been shipped.

Tracking information allows customers to monitor important shipment events, which may include:

• Shipment information being created
• Package received by the carrier
• Package moving through a carrier facility
• Shipment arriving at a destination facility
• Package being prepared for final delivery
• Package being delivered

Tracking updates may not appear immediately after a shipping label is created. In some cases, there can be a short delay between the creation of tracking information and the first carrier scan.

Customers should use the most recent tracking information available from the carrier when monitoring a shipment.

8. DELIVERY ADDRESS

Customers are responsible for providing an accurate and complete shipping address during checkout.

Before submitting an order, please carefully review:

• Full recipient name
• Street address
• Apartment, suite, or unit number, when applicable
• City
• State or province
• ZIP or postal code
• Country, when applicable
• Contact information requested during checkout

An incomplete or incorrect address may cause delivery delays, additional carrier handling, or the package to be returned.

If you notice an address error immediately after placing an order, please contact Klarizza as soon as possible at support@klarizza.com. We will make reasonable efforts to assist with address corrections before the order is shipped. However, we cannot guarantee that an address can be changed after processing or shipment has begun.

9. DELIVERY ESTIMATES

The estimated delivery timeframe consists of the order handling period and the carrier transit period.

These estimates assume that the order information is complete, payment has been successfully confirmed, and there are no unexpected carrier or operational delays.

Delivery estimates do not include additional time that may result from weekends, public holidays, severe weather, carrier disruptions, incorrect address information, or other circumstances beyond Klarizza's reasonable control.

For this reason, customers should use the estimated timeframe as a general delivery expectation rather than a guaranteed arrival date.

10. WEEKENDS AND HOLIDAYS

Klarizza's standard handling schedule operates on business days.

Orders placed during weekends or applicable holidays may not begin processing until the next available business day.

Carrier delivery schedules may also differ during weekends and holidays. Certain carrier services may operate on modified schedules during major holidays or periods of unusually high shipping volume.

Customers should consider weekends and holidays when calculating the estimated delivery period.

11. SHIPPING DELAYS

Although Klarizza works to process and ship orders according to the timelines stated in this policy, occasional delays may occur.

Possible causes of shipping delays include:

• Severe weather conditions
• Natural disasters
• Carrier network disruptions
• Transportation delays
• High seasonal shipping volumes
• Incorrect or incomplete delivery addresses
• Carrier facility delays
• Regional delivery interruptions
• Public holidays
• Unexpected operational circumstances

If tracking information indicates that a shipment is delayed, customers should first review the latest carrier tracking updates.

Klarizza will make reasonable efforts to assist customers when a shipment experiences an unexpected issue. However, once an order has been transferred to USPS, UPS, or FedEx, the carrier controls the physical transportation and delivery process.

12. DELIVERED BUT NOT RECEIVED

If tracking information shows that an order has been marked as delivered but you cannot locate the package, please first check the immediate delivery area.

Depending on the property and carrier, packages may be left at:

• Front doors
• Side doors
• Mail areas
• Building entrances
• Parcel lockers
• Reception areas
• Other secure locations designated by the carrier

Customers may also wish to check with household members, neighbors, building management, or other individuals who may have accepted the package.

If the package remains missing after reviewing the delivery location and tracking information, please contact Klarizza at support@klarizza.com so we can assist with the available next steps.

13. RETURNED OR UNDELIVERABLE PACKAGES

A package may be returned to the sender when the carrier cannot complete delivery. Potential reasons may include an incorrect address, incomplete address, inability to access the delivery location, or other carrier-related circumstances.

If a package is returned to Klarizza, please contact our support team at support@klarizza.com.

Depending on the circumstances, we may need to confirm the correct shipping address before determining whether the package can be reshipped.

Additional shipping charges may apply when a package must be reshipped because the customer provided an incorrect or incomplete shipping address.

14. DAMAGED PACKAGES

Klarizza takes reasonable care when preparing Bags, Hats, and Sunglasses for shipment. If your package arrives visibly damaged, please inspect the contents as soon as possible.

If the merchandise appears to have been damaged during transportation, contact us at support@klarizza.com and provide relevant information about the condition of the package and merchandise.

When appropriate, customers may be asked to provide photographs or other details that help us understand the issue and determine the appropriate resolution.

Keeping the original packaging and shipping materials may be helpful when reporting a potential carrier-related damage issue.

15. PRODUCT-SPECIFIC PACKAGING

Klarizza sells Bags, Hats, and Sunglasses, and each category may require different packaging considerations.

Bags are packaged to help protect their shape and condition during transportation. Hats are packaged with care to reduce unnecessary crushing or deformation during shipment. Sunglasses are packaged using protective materials intended to help minimize the risk of scratches or other damage during normal transportation.

Despite careful packaging, packages may be exposed to handling and transportation conditions outside Klarizza's control once they are accepted by the carrier.

Customers should inspect their merchandise promptly after delivery.

16. CHANGES TO SHIPPING INFORMATION

If you need to update your shipping information after placing an order, contact Klarizza as soon as possible.

Please provide your order information and the corrected shipping details. We will review the request based on the current status of the order.

We cannot guarantee that shipping information can be changed once an order has entered the fulfillment or carrier network.

17. CUSTOMER RESPONSIBILITIES

To help ensure successful delivery, customers are responsible for:

1. Providing a complete and accurate shipping address.
2. Reviewing order information before completing checkout.
3. Monitoring tracking information when provided.
4. Being available to receive packages when necessary.
5. Contacting Klarizza promptly if a significant delivery issue occurs.
6. Reporting damaged or missing merchandise within a reasonable period after delivery.

Providing accurate information helps reduce unnecessary delivery delays and returned shipments.

18. SHIPPING COMMUNICATIONS

Customers may receive order and shipping-related communications associated with their purchase.

Depending on the order status, communications may include information regarding:

• Order confirmation
• Order processing
• Shipment confirmation
• Tracking information
• Delivery status
• Customer service responses concerning shipping issues

Customers should ensure that the email address provided during checkout is accurate and accessible.

If you do not receive expected shipping information, please contact our support team.

19. CONTACT KLARIZZA

If you have questions about shipping, order processing, tracking, delivery delays, or other delivery-related concerns, our customer support team is available to assist.

For faster assistance, please include your order number and a brief description of your shipping question when contacting our support team.

20. POLICY UPDATES

Klarizza may update this Shipping Policy when necessary to reflect changes to our shipping operations, carrier services, processing procedures, or other business practices.

The latest version of this policy will be made available on our website. Customers are encouraged to review this page periodically for the most current shipping information.

Any changes will apply from the effective date stated in the updated policy unless otherwise specified.

21. QUICK SHIPPING SUMMARY

For convenience, the key shipping information is summarized below:

At Klarizza, our goal is to make the delivery portion of your shopping experience as straightforward and dependable as possible. From the moment an order is confirmed through the handling and carrier transit stages, we aim to provide clear information so customers know what to expect.

Please retain your order confirmation and tracking information until your merchandise has been successfully received and inspected. If you have any questions or concerns about your shipment, our support team is available during the hours listed above to provide assistance.