Privacy Policy

Effective Date: August 10, 2026

At Klarizza, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how Klarizza may collect, use, disclose, retain, and protect information when you visit our website, browse our products, place an order, contact our customer support team, or otherwise interact with our online store.

Klarizza sells Bags, Hats, and Sunglasses and uses personal information primarily to provide products and services, process orders, communicate with customers, improve the shopping experience, and maintain the security and functionality of our website.

By using Klarizza, you acknowledge that you have read this Privacy Policy and understand how information may be handled as described below.

1. ABOUT KLARIZZA

This Privacy Policy applies to information collected through the Klarizza website and through communications associated with our products and services.

2. INFORMATION WE COLLECT

Depending on how you interact with Klarizza, we may collect different categories of information.

The information we collect generally falls into the following categories:

We do not need every category of information for every interaction. The information collected depends on what you do on our website.

3. INFORMATION YOU PROVIDE DIRECTLY

You may provide personal information directly to Klarizza when you:

• Place an order.
• Complete checkout.
• Enter shipping information.
• Contact customer support.
• Submit an inquiry.
• Request assistance with an order.
• Request a return or refund.
• Submit feedback or a review where available.
• Create or manage an account where account functionality is available.
• Subscribe to communications where offered.

For example, when you place an order, we may need your name, shipping address, email address, order details, and payment-related information to process and fulfill your purchase.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit Klarizza, certain technical and usage information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Date and time of website activity
• General interaction information
• Technical diagnostic information

This information helps us understand how visitors use our website and identify technical problems, security concerns, and opportunities to improve website performance.

Automatically collected information does not necessarily identify you directly.

5. HOW WE USE PERSONAL INFORMATION

Klarizza may use personal information for legitimate business and operational purposes, including:

We use information only to the extent reasonably necessary for the relevant business purpose.

6. ORDER AND TRANSACTION INFORMATION

When you place an order with Klarizza, we collect information necessary to process and fulfill that transaction.

Order-related information may include:

• Customer name
• Email address
• Shipping address
• Billing information
• Products purchased
• Order number
• Order amount
• Transaction status
• Shipping and tracking information
• Customer service correspondence relating to the order

This information allows us to fulfill purchases, provide shipping updates, respond to customer inquiries, and manage returns or refunds.

7. PAYMENT INFORMATION

Klarizza may work with third-party payment service providers to process transactions.

Depending on the payment method available at checkout, payment information may be submitted directly to a payment provider rather than being stored directly by Klarizza.

Payment providers may process information according to their own privacy policies and security procedures.

Klarizza generally receives transaction-related information necessary to confirm and manage your purchase, such as payment status, transaction identifiers, and order information.

We do not intentionally request unnecessary payment information through ordinary customer support communications.

8. SHIPPING INFORMATION

To fulfill an order, Klarizza must provide appropriate shipping information to the delivery service responsible for transporting your package.

Our delivery carriers may include:

• USPS
• UPS
• FedEx

Shipping information may include your name, delivery address, order information, and tracking-related details.

Information shared for shipping purposes is limited to what is reasonably necessary to fulfill the delivery.

9. CUSTOMER SUPPORT INFORMATION

When you contact Klarizza, we may retain information from your communication to help us respond to your request.

This may include:

• Name
• Email address
• Order number
• Product information
• Return information
• Shipping details
• Message content
• Attachments or photographs you voluntarily provide

Customer service records help us investigate issues, respond consistently, and maintain records associated with customer transactions.

For customer support, please contact:

support@klarizza.com

Support is available 8:00 AM – 7:00 PM EST, Monday – Saturday.

10. RETURNS AND REFUNDS

When you request a return or refund, Klarizza may process information necessary to verify your order and complete the requested service.

This may include:

• Order number
• Customer information
• Product information
• Return reason
• Return tracking information
• Photos or documentation relating to damaged or incorrect merchandise
• Refund status

Our Return & Refund Policy currently provides a 60-day return window for eligible merchandise and refund processing of up to 12 business days after an approved return has been received and processed.

11. COOKIES AND SIMILAR TECHNOLOGIES

Klarizza may use cookies and similar technologies to operate and improve our website.

Cookies are small data files that may be stored on your device when you visit a website.

Cookies may be used for purposes such as:

• Maintaining website functionality
• Remembering shopping cart information
• Understanding website usage
• Improving website performance
• Supporting security
• Measuring website activity
• Remembering certain preferences

Some cookies may be provided by third-party service providers that support website functionality or analytics.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the website.

12. ANALYTICS AND WEBSITE PERFORMANCE

Klarizza may use analytics or similar technologies to understand how visitors interact with our website.

This information may help us determine:

• Which pages receive visits.
• How visitors navigate the website.
• Whether pages load correctly.
• Which website features are used.
• Where technical problems may occur.
• How the shopping experience can be improved.

Analytics information may be collected in aggregated or pseudonymous forms depending on the technology used.

Third-party analytics providers may process information according to their own privacy policies.

13. COMMUNICATIONS

Klarizza may use your contact information to communicate with you about your orders and customer service requests.

Transactional communications may include:

• Order confirmations
• Shipping notifications
• Tracking information
• Delivery updates
• Return communications
• Refund notifications
• Responses to customer inquiries

These communications are related to your transactions or requests and may be sent when necessary to provide the services you requested.

If Klarizza offers optional promotional communications, you may be provided with an opportunity to opt out where applicable.

14. HOW WE SHARE INFORMATION

Klarizza may share personal information with selected third parties when reasonably necessary to operate our business and provide requested services.

Potential categories of recipients include:

Klarizza does not share personal information with third parties simply because they request it. Information sharing is generally limited to legitimate operational, contractual, security, or legal purposes.

15. SHIPPING CARRIERS

Klarizza may provide necessary delivery information to USPS, UPS, or FedEx when an order is shipped.

Once information is transferred to a carrier, that carrier may process the information under its own privacy policies and practices.

Customers should review the applicable privacy information provided by the relevant carrier if they have questions about how the carrier handles personal information.

16. THIRD-PARTY SERVICES

Our website may depend on third-party services for functions such as:

• Payment processing
• Website hosting
• Security
• Analytics
• Shipping
• Customer communications
• Website functionality

Third-party providers may independently process certain information under their own terms and privacy policies.

Klarizza does not control the privacy practices of independent third-party services.

17. LEGAL AND SECURITY DISCLOSURES

Klarizza may disclose personal information when reasonably necessary to:

• Comply with applicable laws.
• Respond to valid legal processes.
• Protect the rights or property of Klarizza.
• Investigate suspected fraud.
• Prevent unauthorized activity.
• Protect customers or others from harm.
• Enforce our Terms of Service.
• Respond to lawful requests from government authorities.

We may also retain or disclose information when reasonably necessary to investigate security incidents or protect the integrity of our website and business operations.

18. BUSINESS TRANSFERS

If Klarizza undergoes a business transaction such as a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will be handled in accordance with applicable legal requirements.

19. DATA RETENTION

Klarizza retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The appropriate retention period may depend on:

• The nature of the information.
• The purpose for which it was collected.
• Whether an active customer relationship exists.
• Order and transaction requirements.
• Customer support needs.
• Legal and regulatory obligations.
• Fraud prevention and security requirements.
• Dispute resolution.

Different categories of information may therefore be retained for different periods.

20. DATA SECURITY

Klarizza takes reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include administrative, technical, and organizational safeguards appropriate to the nature of the information and the risks involved.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, customers should also take reasonable precautions when protecting their accounts, devices, passwords, and other personal information.

21. ACCOUNT SECURITY

If Klarizza provides account functionality, customers are responsible for maintaining the confidentiality of their account credentials.

You should:

• Use an appropriate password.
• Avoid sharing login credentials.
• Log out from shared devices.
• Notify us if you suspect unauthorized account activity.
• Keep your contact information current where applicable.

Klarizza will not intentionally ask customers to disclose sensitive authentication credentials through ordinary customer support communications.

22. CHILDREN'S PRIVACY

Klarizza's website is intended for general consumers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If a parent or legal guardian believes that a child has provided personal information to Klarizza inappropriately, they may contact us at support@klarizza.com.

We will review the request and take appropriate action where required by applicable law.

23. YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These rights may include, where applicable:

These rights are not necessarily absolute and may be subject to legal exceptions or limitations.

To make a privacy-related request, contact support@klarizza.com.

We may need to verify your identity before completing certain requests to protect personal information from unauthorized disclosure.

24. HOW TO SUBMIT A PRIVACY REQUEST

If you wish to exercise an applicable privacy right, please email:

support@klarizza.com

Your request should provide enough information for us to understand what you are requesting.

Klarizza may request additional information when reasonably necessary to verify the identity of the requester.

25. MARKETING PREFERENCES

Where Klarizza provides optional marketing communications, customers may have the opportunity to manage their communication preferences.

Promotional communications may include information about:

• Products
• Collections
• Offers
• Website updates
• Other Klarizza promotions

Transactional communications relating to an order, payment, shipping, return, refund, or customer service request may continue where necessary to provide the requested service.

26. DO-NOT-TRACK SIGNALS

Some web browsers provide "Do Not Track" or similar signals.

Because there is no universally accepted technical standard for responding to all such signals, Klarizza may not respond to every browser-based Do Not Track signal in the same manner.

You can manage certain privacy and tracking preferences through your browser or device settings.

27. INTERNATIONAL DATA TRANSFERS

Depending on the location of our service providers and business operations, personal information may be processed or stored in countries other than the country where you are located.

Where applicable, such processing will be handled in accordance with relevant legal requirements and appropriate safeguards.

28. DATA BREACHES AND SECURITY INCIDENTS

If Klarizza becomes aware of a security incident involving personal information, we will assess the incident and take reasonable steps appropriate to the circumstances.

Where notification is legally required, Klarizza will provide notice in accordance with applicable law.

Customers should promptly contact us if they believe that their account or personal information may have been compromised.

29. THIRD-PARTY LINKS

Klarizza may occasionally provide links to external websites or services.

These third-party websites operate independently from Klarizza and may maintain their own privacy policies.

We encourage customers to review the privacy practices of any external website before submitting personal information.

Klarizza is not responsible for the privacy practices, security, or content of third-party websites that we do not control.

30. CHANGES TO THIS PRIVACY POLICY

Klarizza may update this Privacy Policy periodically to reflect changes in:

• Our business practices.
• Website functionality.
• Third-party services.
• Privacy requirements.
• Applicable laws.
• Data handling procedures.

When changes are made, the updated Privacy Policy will be posted on our website with a revised effective date.

Customers are encouraged to review this page periodically to remain informed about how Klarizza handles personal information.

31. CONTACT US

If you have questions about this Privacy Policy, how we handle personal information, or your privacy rights, please contact us.

For privacy-related requests, please use support@klarizza.com and provide sufficient information for us to understand and respond to your request.

32. PRIVACY POLICY SUMMARY

For convenience, the key points of this Privacy Policy are summarized below:

Klarizza values the trust customers place in us when providing personal information. We aim to collect and use information responsibly, limit information sharing to legitimate business and legal purposes, and maintain reasonable safeguards designed to protect customer information.

By using Klarizza, you acknowledge that you have had the opportunity to review this Privacy Policy and understand the general practices described above.